Are you interested in news from EFSETE company? Or from direct sales or customer care segment? We will be pleased to share with you our up-to-date endeavours, projects, successes, interesting information and other themes.


Sberbank – Helpline, Launch of Cooperation


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Sberbankhas been one of our business partners for some time. In the frame of our outsourcing service, we address their existing bank clients and deal with CVM activities.

Currently, we are extending our cooperation and launching full customer service. Thus, our ranks have increased – we had welcomed another team of new colleagues working in shifts and solving comprehensive requests of Sberbank´s clients.

One would think that in such difficult time we have been confronted with, embarking on anything new doesn´t seem to be advisable. However, you may know the saying: “If you can´t stand the heat, get out of the kitchen!”  But we perceive that from an opposite point of view – as a challenge and that´s what we like. New faces, new experience …

Well done, colleagues. Fingers crossed! 

Other articles

Ostrava "flagship" Vodafone store under EFSETE management

We greet you from our Vodafone store in Forum Nová Karolina Ostrava, which now belongs to our network of stores from 1.4.2021.

Experienced team of professionals managed to achieve the best results in the first month since the beginning of 2021.

High praise and we look forward to further sales growth associated with the post-covid reopening of all stores in the shopping centers, finally!


Wave of mortgages also in EFSETE

Our partners, with whom we cooperate within the FIELD FORCE sales vertical and the EFSETE Reality - RE/MAX Centrum project, include GEPARD FINANCE, one of the largest mortgage brokers in the Czech Republic.

The just completed Q1 2021 was our most successful quarter in the entire period of cooperation. Almost CZK 100 billion worth of mortgages were executed in the Czech Republic in Q1 2021 and we are very pleased that our mortgage team also participated in this. "We rode this mortgage wave and increased...


Empty everywhere.... nobody, nowhere, but our TELESALES is going full blast.

How so?

In our call centres in Karviná and Ostrava we are still and for almost a year now completely on Home Office. Thanks to our excellent IT department headed by Jiří Kuchař and modern technologies, we manage the entire call centres and operations remotely.

But we believe that the situation will soon change and we will meet all our colleagues again in our beautiful offices.