Direct sales and customer care in power industry
Since the energy market is highly competitive, suppliers margin low and suppliers have a hard time to differentiate from one to another, similar as in other business areas, direct sales and customer care have here their important place as well. Building truly effective, highly motivated and long-term direct sales channels in strongly commoditized and competitive market is truly a big challenge…
References
MNDMND (Moravské naftové doly), Joint-stock comp. is the biggest oil and natural gas mining company in Czech Republic and a member of a strong investment group named KKCG. Besides Czech Republic it also operates in other foreign countries. It has been offering Czech households a natural gas from the beginning of 2014 and now it also begun to offer electricity. The offer for household is advantageous both in terms of price and conditions.
ČEZCEZ Group is one of the most important economic entities in the Czech Republic and also operates in the countries of Western, Central and Southeastern Europe. The main business is production, distribution, trade and sales in the field of electricity and heat; trade and sale in the field of natural gas; providing comprehensive energy services from the new energy sector and coal mining. CEZ Group is one of the ten largest energy companies in Europe, with more than 8 million customers and over 32,000 employees.
innogyInnogy provides supplies of natural gas and electricity. At the same time, it is really the largest company in the Czech Republic in the field of gas supply. Innogy business in the Czech Republic stands on four main pillars - supply of gas and electricity, gas distribution, gas storage in underground supply and production of heat and electricity.
Gas InternationalGas International is a purely Czech company that is a member of the strong Lama Energy Group, which supplies energy (electricity and gas) to tens of thousands of Czech households.