- Are your Sales and/or Customer care under desired plans?
- Do you want to spent 100% of your energy on the core of your business and cooperate with someone who has experience in sales and customer care?
- You don´t want to waste your time in building and running your own sales or customer service team?
- Do you already have Sales and Customer Service department, but you are in urgent need of their enlargement?
- Are you looking for truly effective sales channels?
Perhaps you have the same questions as above and perhaps that’s the reason why you have decided to …
OUTSOURCING – an effective solution and your logical decision!
We would like to help you with...
- team of sales representatives
- team of Call Centre operators
- sales or service team in shops or customer centres
- staff in so-called Back Office
- find a reliable business partner for your franchise concept
- online solutions
What do we offer? What kind of services do we provide to our customers?
We successfully build and manage various types of „bricks-and-mortar“ shops such as common shops, customer centres or gastro stalls.
Based on our customer needs and requirements, we build and train a team/teams of operators loyal and reliable to meet their sales and care objectives.
We manage several sales teams of sales representatives. This is a complex service that includes all related activities starting from recruitment and training, up to a standard management focusing on sales and other derived objectives.
We are launching our activities within online services – i.e. sales and other activities by means of Internet.
Looking to launch a new product, dramatically increase brand awareness, or drive an immediate boost in sales right where your customers are?
EFSETE’s Promotions service turns your marketing vision into reality with maximum impact. We manage several specialized promotional teams dedicated to making your brand stand out from the crowd. We provide a fully comprehensive service – from carefully selecting energetic promotional staff, brand ambassadors and hostesses, through intensive training, to day-to-day management and logistics. Our goal is to create memorable brand experiences while effectively achieving your sales and marketing objectives.
Comprehensive service: From A to Z
A successful promotional campaign requires flawless organization, precise timing and energy. We take care of the entire operation for you:
Team recruitment and profiling: We select communicative, proactive and friendly promoters and hostesses who perfectly represent your brand image.
Intensive training: We thoroughly prepare our teams with product knowledge, communication scripts, competition mechanics and the right tone of voice.
Day-to-day management and logistics: Our supervisors provide daily on-site coordination, attendance monitoring, material distribution and immediate problem-solving in the field.
Target achievement and reporting: We track clearly defined KPIs – the number of customers approached, samples distributed, leads generated and direct sales. After every campaign, we provide detailed data and photo documentation.
What can we provide as part of our Promotions service?
Samplings and product presentations: Introduce your product to customers through a direct, engaging experience that can effectively influence their purchasing decision.
Roadshows and turnkey events: Organization and staffing of mobile sales campaigns, festivals, trade fairs, sports events and social events.
Consumer competitions and activations: Design and execution of engaging on-site mechanics that draw customers into the experience and strengthen brand loyalty.
Distribution of promotional materials: Targeted and proactive distribution of flyers, promotional gifts and product samples to the right target audience.
Key benefits of outsourcing Promotions to EFSETE
Immediate energy and flexibility without the administrative burden
One-off campaigns, weekend promotions and large-scale seasonal activations can put enormous pressure on HR and operations. With EFSETE, you can leave these concerns to us. We handle the complete payroll administration, including DPP/DPČ agreements, shift planning, costume logistics and staff turnover.
Experience and rapid scalability: Because we manage several established promotional teams, we can respond quickly to your needs and launch campaigns across the entire Czech Republic.
Seamless sales-channel synergy: Our Promotions service does not operate in isolation. We intelligently connect it with our Retail division for direct in-store sales support or Telesales for inviting customers to events, creating a powerful sales engine for your brand.
Get your sales moving and put your brand in the spotlight. Leave your Promotions to EFSETE.
Looking for the most effective way to grow your customer base, introduce a complex service or successfully expand your presence in specific regions?
Door-to-Door (D2D) sales have long been one of the most successful and powerful direct sales channels. At EFSETE, we manage several high-performing, specialized teams of direct sales representatives. We provide a fully comprehensive service – from carefully recruiting resilient and motivated sales talent and delivering intensive psychological and product training to day-to-day field management. We take full responsibility for execution, sales ethics and achieving your sales targets. You provide the product – we bring you thousands of new contracts.
Comprehensive service: From A to Z
D2D sales require maximum discipline, strong leadership and continuous quality control. We take care of the entire operation for you:
Recruitment and profiling of specialists: We identify and select natural salespeople with a strong drive to succeed, excellent communication skills and high intrinsic motivation.
Advanced training and coaching: We intensively train our teams in sales techniques, objection handling, ethical sales practices and product knowledge, ensuring they represent your brand to the highest standard.
Day-to-day field management: Our experienced supervisors plan and map territories, lead teams directly in the field, keep them motivated and oversee the quality of every customer interaction.
Target achievement and quality control (Compliance): We monitor hard data and conversion rates. Every completed contract is thoroughly verified to ensure the highest level of quality and transparency throughout the sales process.
Which sectors benefit most from our Door-to-Door teams?
Energy and utilities: Acquiring new customers for electricity and gas suppliers, offering more competitive tariffs or facilitating switching to a new provider.
Telecommunications: Selling high-speed internet, digital TV (IPTV) and mobile plans in newly covered areas or residential development projects.
Financial and insurance services: Presenting and arranging insurance, savings and other financial products directly in customers' homes.
Smart home and sustainability: Selling photovoltaic systems, heat pumps and home security solutions directly to homeowners.
Key benefits of outsourcing D2D sales to EFSETE
High sales performance with zero administrative burden
Building and managing an effective D2D sales network requires significant time, management capacity and financial resources. With EFSETE, you get a ready-to-deploy sales engine. We take care of recruitment, payroll administration, team logistics across the Czech Republic and staff turnover. You pay for real results.
Reach customers you cannot reach online: Face-to-face contact allows sales representatives to explain even complex products and respond immediately to customers' questions in their own homes.
Flexible regional targeting: We can quickly deploy teams to areas where you need to strengthen your market share or where your competitors are losing ground.
Seamless synergy with Telesales: We intelligently connect D2D sales with our call centre – operators can pre-qualify appointments in a target area or follow up by phone to verify customer satisfaction after a sales representative's visit.
Gain thousands of new customers through direct human contact. Leave your end-to-end Door-to-Door sales to EFSETE.
Sales without marketing are very vulnerable. If requested by our customer, we help with marketing activities and management.
Considerable part of our services offer is our loyal and reliable back office team, whom takes responsibility over customer contact, administration and other customer needs.
What do we consider as our strength?
Multidisciplinarity
Though we believe that the core principles of sales or customer care service are the same no matter what business you do, on couple of occasions we found out, that each business segment is specific and that the rudiments of success lay in their perfect knowledge.
This is the reason why we, besides retail specialists, telesales or sales managers, also have expert managers, whom are true specialist on the markets we provide our services.
What is the real added value for our customers?
Complex Service
- Sales representative in combination with Telesales and Back Office
- Shop assistants in brick-and-mortar shops in combination with mobile sales representatives
- Perfect example of this complexity implemented in entrusted region is a work of our Call center that may either invite customers directly to our customer care office and/or set up a meeting with our sales representative! All exclusively under the brand of our partner!
Do you want to do a business with us? Do you need more information?
Do not hesitate to contact us